Mega
Walk-in for Technical Support/ Service Desk - International Voice
Greetings from Tech Mahindra!
We are looking for L1 Support engineer/ Technical
Support/ Service Desk/ Help Desk with International voice experience
Walk-In Date: 18 Aug '19 - 30 Aug 19
Walk-In Date: 18 Aug '19 - 30 Aug 19
Please Do not walk in on Sundays and government
Holidays
Walk
In Time: 10 AM to 4 PM
Venue:
Venue:
Tech Mahindra; Plot- 45-47,Tech Mahindra, Gate 1,
ITC-4, (Abdul Kalam) KIADB Industrial Area, Electronic city, Phase -2 Bangalore
- 560100
Job Location - Whitefield (ITPL)
Contact Person - HR ( Note: Please carry the printout for attending the interview)
Requirements:
Microsoft Outlook, AD, Win server, Windows OS , Networking concepts , PC hardware components.
Candidate should have experience or clear understanding in Basic Hardware Troubleshooting of PCs, MS Office /office 365 applications.
English communication skills without any MTI.
A clear understanding of incident management process
It would be advantage if candidate possess basic ITIL framework knowledge.
Contact Person - HR ( Note: Please carry the printout for attending the interview)
Requirements:
Microsoft Outlook, AD, Win server, Windows OS , Networking concepts , PC hardware components.
Candidate should have experience or clear understanding in Basic Hardware Troubleshooting of PCs, MS Office /office 365 applications.
English communication skills without any MTI.
A clear understanding of incident management process
It would be advantage if candidate possess basic ITIL framework knowledge.
Experience
Required:
At least 1-2 years in IT Service Desk/ Tec h support / ITES environment desirable or similar profile from an International voice process.
Knowledge & Skills
Fluent in English verbal and Nonverbal
Excellent telephone skills
Customer focused
Ability to multi-task and prioritize workload
Ability to adapt to continuously changing procedures and environment
Team player with strong interpersonal skills
At least 1-2 years in IT Service Desk/ Tec h support / ITES environment desirable or similar profile from an International voice process.
Knowledge & Skills
Fluent in English verbal and Nonverbal
Excellent telephone skills
Customer focused
Ability to multi-task and prioritize workload
Ability to adapt to continuously changing procedures and environment
Team player with strong interpersonal skills
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