Freshers Walk-In Interviews on 9th Nov' 2019 @ Bioclinica, Bangalore

Greetings from Bioclinica,

Pharmacy Freshers Walk-in (voice Process) @ Bioclinica, Bangalore

We are conducting Walk-In for Pharmacy and Nursing graduates with excellent communication skills for voice process US Shifts.

Interested candidates can meet us on 9th Nov 2019 i.e., Saturday @ below venue.

Venue Details:

Bioclinica India Pvt Ltd  

No:18/2 & 18/3, V G Heritage, Vanivilas Rd, Kanakapura, Basavanagudi, Bengaluru, Karnataka 560004    

Walk-In Timings: 09:00 AM - 12:00 PM

Job Title: Drug Safety Associate - MICC
Years of experience: Freshers
Work Location: Mysore, Karnataka
Shift Timings: US shift (With cab facility)
Education: Graduates / Post Graduates in Pharmacy,  Nursing, Dental or any equivalent
Essential Duties and Responsibilities:

·         Receive and process assigned voicemails

·         Update the Voicemail Tracker

·         Receive information or inquiry through phone call/email/fax/mail and create a record in Track Wise and IRMS

·         Attach product replacement authorization form in Track Wise, if inquiry involves replacement request

·         Follow Track Wise Convention guide while handling and managing product complaints.

·         Receive information or inquiry through phone call/email/fax/mail and process them in IRMS

·         Generate reports related to inquiries received through phone call/email/fax/mail

·         Enter all the relevant information received through phone calls/email/fax/mail into IRMS

·         Enter all the information pertaining to non-significant phone caIIs, emails, faxes for internal tracking and reconciliation

·         Responsible for receiving phone calls related to adverse events and for book-in of cases received by all source types (phone call/email/fax/mail) into ARIS-g

·         Responsible for following good documentation practices while completing AEM form

·         Responsible for triaging of case

·         Responsible for attaching AEM form or other source documentation to case.

·         Use IRMS to create contacts for callers with inquiries related to AE/PC/MI.

·         Thorough understanding of use of FAQs and product labeling to answer medical information inquiries

·         Thorough understanding of regulatory requirements for safety reporting

Other Responsibilities:

·         Follow departmental AE workflow procedures

·         Closure and deletion of Cases

·         Perform any other drug safety related activities as assigned

Specialized Knowledge and Skills:

·         Basic competence with medical and therapeutic terminology

·         Understanding of Patient Safety regulatory obligation

·         Good attention to detail

·         Ability to deliver within established timelines

·         Fluency in Spoken and written English and excellent comprehension

Communication Skills:

·         Excellent written/oral communication

·         Strong interpersonal skills required to interact with clients, management, and peers effectively.

Documents to Carry: Address proof, updated resume

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