Walk-In @ Bioclinica Bangalore on 15th & 16th
Feb for Voice Process
Greetings from
Bioclinica..!!
As part of our expansion
process, we are conducting Freshers Walk-In at our Bangalore Campus.
Walk In Venue:
Bioclinica India Pvt
Ltd,
No:18/2 & 18/3, V G Heritage,
Vanivilas Road, Kanakapura,
Basavanagudi, Bengaluru,
Karnataka 560004
Walk-In Timings : from 9.00 AM to 1 PM
Walk-In Date: 15th and 16th Feb 2020
Job Title : Drug Safety
Associate - MICC
Years of experience: Freshers
Work Location: Mysore, Karnataka
Shift Timings: US shift (With cab facility)
Education: Bachelor's / Master's in Science / Nursing / Bio-Informatics / Biochemistry / Biomedical / Biotechnology / Clinical Microbiology / Medical Biotechnology / Biological Science / Biomedical Sciences / Biosciences /Life Sciences / Medical Biochemistry / Medical Microbiology / Molecular Biology / Life Sciences / Clinical Research / Biophysics / Medicinal Chemistry / Nuclear Sciences
Essential Duties and Responsibilities:
Years of experience: Freshers
Work Location: Mysore, Karnataka
Shift Timings: US shift (With cab facility)
Education: Bachelor's / Master's in Science / Nursing / Bio-Informatics / Biochemistry / Biomedical / Biotechnology / Clinical Microbiology / Medical Biotechnology / Biological Science / Biomedical Sciences / Biosciences /Life Sciences / Medical Biochemistry / Medical Microbiology / Molecular Biology / Life Sciences / Clinical Research / Biophysics / Medicinal Chemistry / Nuclear Sciences
Essential Duties and Responsibilities:
· Receive
and process assigned voicemails
· Update
the Voicemail Tracker
· Receive
information or inquiry through phone call/email/fax/mail and create a record in
Track Wise and IRMS
· Attach
product replacement authorization form in Track Wise, if inquiry involves
replacement request
· Follow
Track Wise Convention guide while handling and managing product complaints.
· Receive
information or inquiry through phone call/email/fax/mail and process them in
IRMS
· Generate
reports related to inquiries received through phone call/email/fax/mail
· Enter
all the relevant information received through phone calls/email/fax/mail into
IRMS
· Enter
all the information pertaining to non-significant phone caIIs, emails, faxes
for internal tracking and reconciliation
· Responsible
for receiving phone calls related to adverse events and for book-in of cases
received by all source types (phone call/email/fax/mail) into ARIS-g
· Responsible
for following good documentation practices while completing AEM form
· Responsible
for triaging of case
· Responsible
for attaching AEM form or other source documentation to case.
· Use
IRMS to create contacts for callers with inquiries related to AE/PC/MI.
· Thorough
understanding of use of FAQs and product labeling to answer medical information
inquiries
· Thorough
understanding of regulatory requirements for safety reporting
Other Responsibilities:
· Follow
departmental AE workflow procedures
· Closure
and deletion of Cases
· Perform
any other drug safety related activities as assigned
Specialized Knowledge and Skills:
· Basic
competence with medical and therapeutic terminology
· Understanding
of Patient Safety regulatory obligation
· Good
attention to detail
· Ability
to deliver within established timelines
· Fluency
in Spoken and written English and excellent comprehension
Communication Skills:
· Excellent
written/oral communication
· Strong
interpersonal skills required to interact with clients, management, and peers
effectively.
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