Genpact Mega Walk in Drive for Insurance Backend
profile.
Work Location: Gurgaon
Inviting applications for
the role of Process Associate
In this role, you will be
responsible to demonstrate innovation and intuition in identifying areas
requiring operational adaptation and/or improvement Active user of Internet and
online applications
Walk-in Date : 4th
February, 2020 (Monday & Tuesday )
Walk-in Timings: 2 pm to
4 pm.
Contact Person: Megha
:9958109062
Interview location:
Gurgaon:
Genpact, 22B, Sec-18,
Udyog Vihar, Gurgaon
Landmark: Near Airtel
Nearest Metro
Station: MG Road Metro Station ( Yellow
line )
Shifts: 24*7
Responsibilities :
Respond to customer
inquiries and problem escalations through email.
Maintain a thorough
understanding of client process and policies
Reproduce customer issues
and escalate product bugs
Provide excellent
customer service to our customers
Responsible to showcase
strong work ethic, with the ability to work well both independently and within
the context of a larger team-oriented environment
Qualifications:
Minimum qualifications:
Freshers are eligible
Graduates are eligible (Except
B.Tech)
1 year of experience in
Customer support/ Insurance background will be added advantage.
Good communication skills
required.
Preferred qualifications:
Previous experience in a
customer service role chat/email/voice
Effective probing skills
and analyzing / understanding skills
Analytical skills with
customer centric approach
Excellent proficiency
with written English and with neutral English accent
You should be able to
work on a flexible schedule
IMPORTANT- Kindly mention Reference-MEGHA on
the Resume at the time of interview.
Documents to be carried:
2 UPDATED COPIES OF
RESUME
ORIGINAL AADHAR And PAN
CARD IS MANDATORY
2 XEROX COPIES OF ID
PROOF
2 PASSPORT SIZE
PHOTOGRAPHS
LAST 3 MONTHS PAY SLIPS (
IF ANY )
JOIN WITH US - FOR REGULAR UPDATES
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