Monday, February 17, 2020

Genpact - Mega Walk in Drive for Freshers || Any Graduate From 18th -21st February' 2020 @ Hyderabad


Genpact Mega Walk in Drive for Customer Service From 17th -21st February
Work Location:    Hyderabad
Inviting applications for the role of PA, Customer Service
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications
Walk-in Date: 18th - 21st February
Contact Person:  Sindhuja : 7780203110
Interview timings- 11am to 2pm
Interview location:
Genpact, 14-45, IDA Uppal Opp. NGRI Habsiguda, Hyderabad
Nearest Metro Station: NGRI Metro Station
Shifts: 24*7
Please Mention Sindhuja on the Resume and walk in directly to the Venue
Responsibilities:
Respond to customer inquiries and problem escalations
Maintain a thorough understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
Responsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment
Qualifications:
Minimum qualifications:
Any graduate can apply.
Fresher's are eligible
Preferred qualifications:
Previous experience in a customer service role chat/email/voice
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent.
Documents to be carried:
2 UPDATED COPIES OF RESUME
ORIGINAL AADHAR And PAN CARD IS MANDATORY
2 XEROX COPIES OF ID PROOF
2 PASSPORT SIZE PHOTOGRAPHS
LAST 3 MONTHS PAY SLIPS ( IF ANY )

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