Dear Candidates,
Greetings from
Sutherland!!!
Contact : Vandhana HR
(7358370542)
We have openings for
Non Voice Process-Customer Service (Chat Process)
CANDIDATES WHO ARE
AT PRESENT IN CHENNAI ALONE PLEASE REACH OUT.
Only Telephonic
Interview and Strictly No Walkins.
2020 batch are also
eligible to apply.
Roles and
Responsibilities:
Resolves product or
service problems by clarifying the customer's complaint; determining the cause
of the problem; selecting and explaining the best solution to solve the problem;
expediting correction or adjustment; following up to ensure resolution.
Maintains financial
accounts by processing customer adjustments. Recommend potential products or
services to management by collecting customer information and analyzing
customer needs. Prepare product or service reports by collecting and analyzing
customer information. Contribute to team effort by accomplishing related
results as needed.
Customer Service
Representative Skills and Qualifications:
Customer Service, Product
Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation
Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information ,
Multi-tasking
Benefits:
Cab facilities (Within
the boundary limits)
Excellent Growth
Huge Incentives
Excellent Growth
Huge Incentives
Job location : Chennai
Shift : rotational
night shift and rotational week off.
Vandhana HR
Vandhana HR
Sutherland
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