Greetings from SITEL Group !! SPOT
OFFER – Immediate Joining on 25th July 2020.
We are Hiring for Voice Professionals
for Our Antivirus Project - International Sales voice process
Eligibility:
- Fresher’s : Any graduates (0- 6 months)
- Experience : 1 year to 3 years Only
- Age : Not more than 29
Salary : 19500 to 23500 P/M ( Inc of ESIC +
PF ) + Free Pick & drop car facilities + other Benefits
Note: This is a Work from home option post
situation is back to normal . You will have report back to office for regular
Work / Job @ Chennai Ramanujan IT Park – Hardy Tower – 1st floor
Interview Timings: 10:00 AM - 6 PM
Work Shifts : NIght Shifts
For more details please reach: +91-9123508833,
9087983552
Send your resumes to Subramani.muthu@sitel.com ; divya.bharathi@sitel.com
Mode of interview: Telephonic/ Video calls only
***Applicant Should be currently
staying in chennai with proper Broadband (Internet setup)*** .
JOB DESCRIPTION:
- Answer inbound calls & chat, Interact with customers
to provide and process information in response to inquiries, concerns, and
requests about products and services;
- Diagnose and resolve technical hardware and software
issues involving internet connectivity, email clients, IPTV, VOIP and more
Covering a full range of Clients products and services including obtaining
all information necessary for resolution of transaction.
- Achieve sales targets by effectively communicating
benefits of products and services to customers.
- Be knowledgeable of all Clients marketing initiatives
and effectively communicate marketing campaigns and promotions to
customers.
- Utilize all available resources to reach out to
prospects and turn those prospects into customers Sales through Customer
Service All other duties as assigned Follow standard processes and
procedures; Identify and escalate priority issues per Client
specifications; Redirect problems to appropriate resource; Accurately
process and record call transactions using a computer and designated
tracking software; Offer alternative solutions where appropriate with the
objective of retaining customers and clients business; Follow up and make
scheduled call backs to customers where necessary; Stay current with
system information, changes and updates
Job Specifications:
- Effective English Oral & verbal communication skills
- Excellent customer service skills and great enthusiasm
for helping customers
- Must be able to prioritize and complete all job duty
requirements
- Must be able to adhere to schedule changes based on
department and/or business
- Must be an energetic self-starter with the ability to
work both independently and within a team
- Excellent time management skills, attention to detail
and the ability to multi task
- Competent in MS office and web browser environments
- Ability to continually display positive attitude. Stay
current with system information, changes and updates
Work location : SITEL INDIA , Ramanujam IT CITY,
HARDY Tower 1st floor ,Rajiv Gandhi Salai, Taramani ,Chennai -113
Regards, HR team
JOIN WITH US - FOR REGULAR UPDATES
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