Walk In For Voice process(
Domestic- Tamil English) Day shift @ Matrimony.com
Limited
Job description:
Roles and Responsibilities
- Responsible for making outbound calls and
regular follow up on leads assigned
- Build a strong relationship / trust with
customers by understanding the customer requirements and suggesting the
right product to the Customers
- Selling Membership over the phone and
achieve the targeted sales numbers & value
- Explaining the product features in detail
and how to use the packages.
- Based on the Customer requirements,
encourage them to upgrade / renew the matrimony package
- Address all the issues / grievances of
customers and provide the right customer experience
- Capture the insights from customer
interactions and share it with the internal team
- Strictly adhere to the process
requirements and take active interest in improving the processes /
continuous improvement programs
Desired Candidate Profile
Functional
- Business Knowledge
- Process Knowledge
- Product Knowledge
- Customer Orientation
- Language skills – regional / vernacular
- Telemarketing Skills
- Selling Skills
- Basic computer skills – MS Excel, Word
Behavioral
- Values – Integrity / Honesty / Respect
- Communication – Oral & Written skills
/ Listening
- Executive Presence
- Business / Telephone Etiquette
- Influencing Skills
- Empathy
- Self-driven
- Go-getter and self-starter
- Ability to manage stress
- Persuasion Skills
Education and Experience
- Graduate in any stream/ Awaiting for
final year results / Arrear results /Diploma pass can also apply.
- 6 Months - 2 years experience in
Telesales / Telecalling / Telemarketing / collections / retention /
Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement
process or domain.
Walk in
interviews will be conducted except Sunday
Candidate
must carry updated Resume/CV
Openings:
60
Date & Time: 6th August - 11th August , 9.30 AM - 3.00 PM
Venue:
#94, RR
Tower 2, 4th Floor, Guindy Industrial Estate,
Chennai-600032
Contact
- Prem ( 7823902020 )
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