ACT FIbernet - Mega Walk-In Drive for Executive - Telecaller role (Voice process) on 1st Dec' 2020

 

MEGA WALK-IN DRIVE FOR TELECALLER EXECUTIVE @ ACT FIBERNET CHENNAI !!!

ACT FIbernet Hiring for Executive - Telecaller role (Voice process)

Purpose of the Role

To ensure collection efficiency, contributing to company's overall growth.

Role Description

1. Responsible to call customer and remind for payment.

2. Responsible to act as a bridge between field executives and team leaders

3. Responsible for constantly follow up Arrears payment

4. Work consistently to rectify billing error

5. Responsible for Analysis and feedback of unpaid accounts

6. Follow up for reactivation of inactive accounts.

Key Result Areas

To contribute towards company's profitability by ensuring 100% collection both in terms of customer and

value resulting to a sustained business with desired customer satisfaction.

Recruitment Specifications

Education

Should have Graduate or equivalent degree

Work Experience

Should have minimum of 1 - 6 years of relevant work experience in Voice process

Should have experience in Tele calling, Customer Care or taking calls - Outbound & Inbound. (Voice process)

Should have experience handling MIS or strong experience with MS excel, MS word

Should possess excellent communication and interpersonal skills.

Immediate Joiners or Max 15 days Notice period preferred

Language preferred - English & Tamil (Hindi, Telugu or Kannada would be an additional advantage)

Job Location : MRC Nagar

Week Off : 6 days working & 1 day rotational week off / Rotational Day shifts.

Age : Below 33

Please make sure that you have all the documents in place and come to the interview with the below documents :-

2) Pan Card

3) Aadhar Card

4) Driving License

5) X Certificate

6) XII Certificate

7) Graduation Ceritificate – UG/PG/Diploma/ITI

8) Current company offer letter

  9) Last 3 months payslip

  10) Relieving letter (Applicable if relieved already)

 

Interested candidate may walk in to the below mentioned venue for F2F interview
Venue Details
TVH Belicia Towers, 10th Floor, Tower 1, Block No.94, MRC Nagar, Chennai, Tamil Nadu 600028
Interview Date : 1st Dec 2020
Interview Timing : 10am - 1pm
Notice Period : Preferably Immediate Joiner / Max 15 days

Contact Person: Mary (HR)

*While at the premises pls ensure to adhere safety norms by wearing mask & social distancing
Regards
ACT TA TEAM

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